Patient Information

Greece Family Dentistry - Patient Information - Rochester Dental Practice

Patient Experience Appointment

The first step towards a beautiful, healthy smile is to schedule an appointment. Please contact our office by phone or complete an online appointment request.

Patient Forms

If you are a new patient to our office, please visit our Patient Forms page to download our new patient bundle with forms that will need to be filled out when you arrive at our office. Printing them, filling them out and bringing them with you will allow us to attend to your medical needs more quickly than completing them on your arrival.  Thank you and please contact our office if you have any questions at all.

Payment Options

For your convenience, we accept cash, personal checks, money orders, and most major credit cards. Payment is expected at the time services are performed.  Feel free to contact our office If your treatment plan requires more comprehensive dental care and you would like to discuss Affordability Options.

Dental Insurance

Dental Insurance is different from Medical Insurance. Many patients aren’t familiar with the specifics of their dental insurance benefits. Your dental benefits are based upon the agreement your employer negotiated with your insurance carrier. Please review the insurance benefit booklet provided by your employer to better understand the benefits they make available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your employer. An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid.

We will file all insurance claims as a courtesy to our patients. Our Patient Advocate will be happy to answer all of your questions and call your insurance provider to verify benefits. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment.

We accept and process ALL insurances except Medicaid.

We Are In-Network Providers for the following:

  • Excellus BC/BS
  • MetLife
  • Delta Dental
  • United Concordia
  • Healthplex: Child Health Plus 
  • Health Economics Group
  • Ameritas

Greece Family Dentistry Wellness Plan (In-Office Benefit Plan)

Our Wellness Plan is an in-office benefit plan ideal for anyone who is without insurance. The total Wellness Plan enrollment fee is due at the start of the membership year. The plan is based on one benefit year commitment and only valid at Greece Family Dentistry & Implantology. The entire year of pre-determined discounts available for preventative and restorative treatment that may be encountered throughout the year. Please ask us which plan may be right for you and your individual needs. This is the most affordable option for the best dental care! 

 Please contact our office for further Insurance details.  We look forward to hearing from you.

Educational Dental Videos

Because we are committed to improving the oral healthcare knowledge of our patients, we are providing the following selection of dental videos which we hope you will find interesting and informative.  We have grouped the videos into various categories to provide quick access to the topics of greatest interest to you.

Click Here to watch our series of educational dental videos!

Frequently Asked Questions

Click Hereto view some of the most frequently asked questions patients have about dentistry and oral health issues.

Interesting Dental Websites

In addition to our own website, there are other sites on the Web that provide interesting and helpful dental information.  Because we are committed to improving the oral healthcare knowledge of our patients, we provide a selection of links to other sites you might find interesting and informative. To view these visit our Links Page.


Directions to our Beautiful Dental Home